CCARF Practice Question
Correct answer: B
A: Acceptability depends on the business impact, not volume percentage. Contract extraction errors may have severe financial or legal consequences despite low volume. A 28% error rate on any document type is significant.
B: This is a textbook case of aggregate metrics hiding per-type problems. 97% overall is misleading because high- volume invoice accuracy (99.5%) overwhelms the poor contract performance (72%). Per-type metrics would have surfaced this immediately. Contracts need different treatment until the extraction quality is acceptable.
C: LLMs used for extraction are not retrained on production data this way. The issue is monitoring visibility and operational response, not model training data distribution.
D: Raising the aggregate threshold does not address per-type disparities. Even at 99% overall, contract accuracy could remain low if invoice volume continues to dominate the metric. The solution is per-type metrics, not a higher aggregate bar.